Registered Massage Therapy (RMT)
Every motion we make throughout our day puts wear on our bones, which result in aches and pains over time. Sitting for long hours at work, sleeping on your stomach, poor posture, and other day-to-day activities could manifest as pains in your shoulders, lower back, neck, or other areas.
Contact Balanced Health & Wellness today to book an appointment and see whether massage therapy is the solution for your health care needs.
We have two Registered Massage Therapists (RMT) onsite at Balanced Health & Wellness to provide you with a wide selection of massage options to target and combat your pain. Types of Massage Therapy treatments available at Balanced Health & Wellness include:
Deep Tissue Massage
Manual Lymphatic Drainage Massage
Trigger Point Therapy
Registered Massage Therapy Hours and Fees
Monday 10:00 AM - 07:00 PM
Tuesday 10:00 AM - 07:30 PM
Wednesday 10:00 AM - 07:30 PM
Thursday 10:00 AM - 07:30 PM
Friday 10:00 AM - 05:00 PM
*(Select Saturdays: Saturdays are Massage Therapy only)
Our policy requires 24 hours notice should you need to cancel your appointment for any reason. We understand that situations arise and life happens and because of this, we are implementing our new graduated Cancellation Policy:
1st cancellation: No problem! We got this one (no fee charged).
2nd cancellation: We’ll absorb half the loss (50% fee charged).
3rd cancellation: Treatment fee required (100% fee charged).
Thank you for your understanding.
Back, leg, shoulder and neck pain
Muscle tension and spasm
Strains, sprains, and dislocations
Pregnancy and labour support
Chronic Fatigue syndrome
Kyphosis and scoliosis
Carpal tunnel syndrome (repetitive strain)
Your First Visit
On your first visit, please show up 5-10 minutes early to fill out a health history form. Should you have Extended Health Benefits, be sure to bring your card so we can process your claim. Any amount not covered by your insurance will be due at the time of treatment.
Your therapist will go through your health history with you and discuss your treatment preferences, including pressure to be used, areas to be treated, or whether you would like a relaxation focus or therapeutic focus (or both).
After your massage, your therapist will provide some remedial exercise, or homecare. These can include suggestions such as hydrotherapy options (heat or cold), stretches, strengthening, or suggestions on how to become more self-aware of things like daily ergonomics, biomechanics, and compensatory factors affecting your body.
Frequently Asked Questions
I’ve never had a massage before. What areas will be treated?
This will be discussed with your therapist before treatment begins. You may choose which areas will be treated.
Do I have to remove all my clothes?
No. Most clients undress to their underwear, however it is your choice as to how much clothing you leave on or take off. You are covered accordingly and your privacy is always maintained.
What if I feel uncomfortable and want to stop my massage?
You are able to withdraw your consent for treatment and stop the massage immediately.
My skin is very sensitive. What type of lotion do you use?
Typically, hypoallergenic products are used, however, if you have a preference, you’re welcome to bring in your choice of product. The treatment room is kept as scent-free as possible due to the number of people who have scent sensitivities.
What if I can’t make my appointment and need to cancel?
Things come up and we understand life can be busy. We do however have a 24-hour cancellation policy, so we ask you phone in advance should you be unable to keep your appointment. Failure to notify us in advance can result in a $50 fee as that time has been reserved for you.
Can you bill my Extended Health Benefits directly to my insurance company?
We can bill most insurance companies.
My insurance plan doesn’t cover me 100%. How does that work payment?
We can bill most insurance companies. Any amount not covered by your insurance can be paid by debit, credit card, or cash at the time of treatment. A receipt can be issued for the amount not covered by insurance.